Responsible Gaming
Gaming Should Be Entertainment
At SpinBet Casino NZ, we believe that gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gaming with a responsible mindset and set realistic expectations about outcomes.
Games of chance are unpredictable, and the house always has a mathematical advantage. Please only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gaming age in your jurisdiction) to access SpinBet Casino NZ. We take age verification seriously and reserve the right to request proof of age at any time. Gaming is not suitable for minors.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to try to recover money lost
- Spending more time or money on gaming than intended
- Hiding gaming activity or lying to friends and family about the amount you gamble
- Experiencing anxiety, stress, or mood changes related to gaming
- Using gaming to escape problems, stress, or negative emotions
- Borrowing money to fund gaming activity
- Neglecting work, school, relationships, or hobbies due to gaming
- Feeling unable to stop or control gaming behaviour
- Experiencing financial difficulties caused by gaming
If any of these signs apply to you, please reach out for support immediately.
Self-Help Tools Available to You
SpinBet Casino NZ provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific timeframe (daily, weekly, or monthly).
- Loss Limits: Restrict the maximum amount of money you're willing to lose over a set period.
- Reality Checks: Receive periodic reminders about how long you've been gaming and how much you've spent.
- Session Limits: Set automatic time limits for your gaming sessions.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gaming for a period you choose.
To activate any of these tools, please contact our customer support team or access your account settings.
Support Organizations in New Zealand and Beyond
If you or someone you know is struggling with problem gambling, confidential support is available:
New Zealand
- Gambling Helpline (NZ): Free, confidential support
- Phone: 0800 654 655 (available 24/7)
- Online chat and email available at www.gamblinghelpline.co.nz
- Problem Gambling Foundation (PGF): Specialized support services
- Website: www.problemgambling.org.nz
International Support
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): National self-exclusion scheme — www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
If You Need Help
If you're concerned about your gaming or believe you may have a problem, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible.
Contact the Gambling Helpline (NZ) at 0800 654 655 or visit www.gamblinghelpline.co.nz for confidential assistance.
Your wellbeing is our priority. Play responsibly.